FAQ
What is the return period?
You can return your order within 14 days of receipt, provided that the product is unused and undamaged. Personalized or custom-made inserts cannot be returned.
What is the return policy?
The return costs are at your own expense.
We recommend sending the package using a trackable shipping method, so you can be sure that it arrives safely.
Return address:
Kos Design B.V.
Produktieweg 16E
2382PB Zoeterwoude
Netherlands
When will I receive my order?
We produce your order immediately after it is placed. We usually ship within 3 business days. You will automatically receive a track & trace code as soon as your order is on its way.
Where are your products made?
All our inserts are 3D printed locally in the Netherlands and finished with care. This guarantees a perfect fit and high quality.
What are the shipping costs?
Shipping costs depend on the destination country. For orders in the Netherlands, the shipping costs are calculated at checkout.
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Delivery within 3 business days
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